Karamba Casino is one of the more familiar and established online casinos in the UK, having been online since 2005. The site has a clean and solid look, features a good number of slots and other games, offers decent bonuses, includes a sportsbook in its offering, and has a friendly support team. All in all, this site is a jack of all trades, and master of a few! There really isn't very much to complain and its good rating makes it take its place among a list of recommended UK casinos, and is a must-try for all British players.
First up, there's nothing lacking in terms of the safety and security features available at Karamba Casino. The company is licensed across multiple jurisdictions, including with the Swedish Gambling Authority, the Malta Gaming Authority, and of course the UK Gambling Commission (UKGC) for its British players. The site is owned by Aspire Global International Ltd. Casinos and is an experienced player in the market, running its operations successfully since 2005. The site's operations are absolutely fair (they offer a Return to Player or RTP rate of 97% which is pretty good) and they are regularly and certifiably audited by independent third-party auditors. They run 128-bit SSL encryption technology along with internal firewalls to protect customer data, financial transactions, and other sensitive information. Finally, the site also follows best-practices when it comes to responsible gambling, and keeps a strict check against underage or problem gamblers.
Karamba Casino has a good range of bonuses and promotions on offer, no matter which part of the playing cycle you belong to, whether you are a first-time player or an old-hand. New players get a welcome bonus which includes a 100% match deposit option up to £200, which also includes 20 free spins that you can use on the slot Starburst. If you make any deposit the next day or the day after that, you will receive another 40 free spins each day. The bonus is valid for a month and the wagering requirement is set at 35x which is about average for the industry (meaning you will need to wager 35 times your bonus amount before you can withdraw your winnings). British players can also take advantage of other promotions such as weekly free spins (such as the Sunday Free Spins offer), bet boosters, cashbacks, and further match deposit options on reloads and other regular offerings (sign up for their newsletter to get regular updates). The site also features a great ladder-based VIP program and the higher your go, the more benefits you unlock, including your personal account manager, faster withdrawals, plenty of gifts, cashbacks, higher limits, and bigger bonuses. You can find full details on all running promotions at Karamba Casino by clicking the "Promotions" tab on the site's home page.
The website of Karamba Casino is very friendly and easy to use. It has a clean and modern look and feel to it, and the game options are easily navigable to via the top ribbon on the home page. The design follows a forest-like theme, yet isn't too cluttered and all options are easily readable and work well. The site hosts a huge selection of slots and other casino games numbering over 400 different games (including table games such as blackjack and roulette, and live dealer games from Evolution Gaming) developed by the best names in the industry such as NetEnt, Microgaming and Play'N Go. You will also have the option of sports betting (including books on eSports), scratch cards, and other options to take a punt in. To be fair though, the site could do with a few more game varieties such as video poker games, Keno, and Bingo. You can use the site on both your desktop computer and on your mobile, and the performance is quite seamless without any lag. Additionally, all games can also be played on a "trial" basis, without needing a signup or a deposit, in case you just wish to try the games out.
There are plenty of ways for your to deposit funds into Karamba Casino, including debit/credit cards (such as Visa and Mastercard), e-Wallets like Neteller and Skrill, and online bank transfers. Unfortunately, the number of deposit options isn't as wide-ranging as some of the other sites and Karamba Casino could do with including payment methods like Paypal, Bitcoin, and some other instruments. Withdrawing is easy and you can cash out only to the same method you used to deposit in. Withdrawals are free and mostly take between 3-5 days, depending on the mode used, which isn't the fastest.
Apart from a helpful and detailed FAQ section on the site, Karamba Casino offers a couple of ways in which you can get in touch with them for any queries - Live Chat & E-mail - and all these support options are available at the top of the home page. Unfortunately, the lack of a toll-free phone number is a bit of a limitation and the live chat agents aren't available 24/7 (live chat is offered between 6 AM and 11 PM GMT to British players), but the team is extremely knowledgable and helpful and you can rest assured that any issue that you have will be sorted out sooner or later. They follow a motto of CARE (Customers Are Really Everything) and proof that they take their customer's needs seriously lies in the fact that Karamba Casino won the "Best Customer Relationship Management Campaign" award in 2019.
Karamba Casino is an experienced and reputable casino that does most things well. It could potentially shore itself up by offering toll-free phone services, more game varieties, and faster withdrawals. Nevertheless, these are small issues and overall the casino gets a solid THREE AND A HALF STARS out of five rating, and it is recommended for British casino players.